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The 5 Most Popular Hotel Management Software Solutions For Small Hotels Compared. UPDATE 3/2. 8/2. 01.
This post has been updated with new options and additional information. There are now nine hotel management software options represented as opposed to the original five.
For clothes, it’s all about the fit. Take it from me. At 5’2”, I’m still shorter than Napoleon Bonaparte, the French Emperor known for his small stature. I’m even shorter than fellow Frenchie Louis XIV, who was an imposing two inches taller. For the record, I’m the same height as Joan of Arc. But Joan of Arc was burned at the stake. Figures. So when it comes to shopping for clothes, I hate it.
- We've helped thousands of hotels choose the right hotel management software so they can manage the front desk, housekeeping and other daily tasks.
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Size six pants in regular? Forget about it. The legs of skinny jeans still gather at my ankles like sagging skin. I’ve even been patted down by the TSA because of the excess fabric. Also awkward. Not that I have a complex about it. For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience.
For smaller hotels, you may think you’re getting more bang for your buck with a solution designed for enterprise hotels, but in reality you might need some tailoring. But who in hospitality has time to look for the right fit when you’re busy managing your hotel? Even Prince Charming’s pal, the Grand Duke, spent weeks shoving glass slippers on the feet of countless ladies in the land, only to find the right fit on the very last maiden, a gal by the name of Cinderella.
![Booking Software For Small Hotels Booking Software For Small Hotels](https://www.apptha.com/blog/wp-content/uploads/2013/03/hotels_site.jpg)
Happily ever after, yes, but it took some time to get there. Not to worry. I’ve done the work for you. Below, I’ve gathered the most popular hotel management software, specifically for smaller hotels. Rankings are based off of our Top 2. Most Popular Hospitality Property Management Software Products infographic, which combines number of users, customers, and social platform popularity. When you think of Oracle, you probably think of big- time enterprises, meaning big- time budgets for software.
Oracle also understands independent hotel needs, notably powering small hotels like the Ampersand Hotel in London’s South Kensington neighborhood. Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that comes in three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution. Pros. Profile management. Accommodation management.
Housekeeping management. Multi- property configuration.
Multi- language and global currency support. Cons. Outdated online interface for some. Can be slow during check- in/checkout process. Cost. Oracle doesn’t publicly share their pricing, but you can contact their support number for more information. More than one million daily transactions in 1.
Ten years in the industry give e. Zee Frontdesk more than 4,7. Pros. Input multiple bookings in reservation management system Rate management to maximize revenue through seasonal rates. Mobile application to receive reports on smartphone/tablet.
Event management. Self- check- in kiosk.
Inconsistencies in Chinese language pack. Day- end security (cash counting) needs strengthening Coste. Zee Front. Desk does not share pricing information publicly, but you can request a free quote by providing your contact information. The solution measures pricing through a module structure that considers number of rooms, modules, and interfaces.
You can also sign- up for a 3. Inn. Quest’s flagship room. Master solution is for hotels of all sizes (great for flexibility if you see growth in your future), leading to their top three spot with 5,2. Inn. Quest is also dedicated to constantly bettering their product by adding between 1.
Because this solution was developed by long- time members of the hotel industry, you can be assured that room. Master will satisfy all your needs out for a great hotel PMS. Pros. Complete audit trail for all financial transactions. PCI compliant payment processing. Rate options: daily, weekly, monthly, and package.
Unlimited guest history. City ledger and direct billing. Outdated and difficult to use user interface.
Charged for bookings processed through third party OTAs. Only U. S. However, if a one- time licensing option isn’t your thing, Inn. Quest also offers three all- in- one subscription- based pricing levels, with a flat rate for 1- 2. Each additional room costs $8.
There are no minimum term commitments, but the subscription service is only available in the U. S. A starter edition ($1,4. Hotelogix was developed specifically for small and mid- sized hotels, and is used by more than 1. This solution launched in 2.
Pros. Single- point dashboard. Multi- device booking engine. Third- party integrations with OTAs such as Trip. Advisor. Available in nine different languages.
Initial learning curve. Long wait time to fix any bugs or shortcoming.
No Quickbooks integration (coming soon)Only U. S. Their premium edition runs at $3. Enterprise costs $5. Add- ons are also available for an additional cost in monthly installments with minimums. Multi- Systems, Inc.’s Cloud. PM is fifth on this list with 5,8. North America, including the Douglas Inn, Liberty Lodge, and New Victorian Inn & Suites.
This cloud- based property management solution has been around since 1. Pros. Automatic backup and optional on- site backup Web- based instructor training to learn software“Single click” access to archived night audit reports. Cons. Potential cloud connectivity issues.
Cost. MSI begins at start at $4/room/month. A volume discount is also available for hotels with 7.
It was founded in 2. Frontdesk also has an Asian office for those looking for international support. Pros. Easy- to- use interface. Customizable availability calendar.
Personalized guest, company, and travel agent profiles Data encryption on secure servers. Unable to locate guest reservations by email or phone number“Thank You” letters cannot be sent with hotel photo. Cost. Pricing isn’t available publicly, though you can request a free demo for one of their three editions: Basic, Pro, and Enterprise. Guestline was founded in the U.
K. Guestline is used in more than 2. Guestline’s hotel PMS is a solution that’s scalable for all hotel properties types. Pros. Mobile accessible. Customizable and branded HTML email templates. Region specific accounting rules. PCI compliant payment provider. Cons. Potential cloud connectivity issues.
Cost. Guestline doesn’t share their pricing information publicly, though you can contact a sale representative for more information. RDP (Resort Data Processing) provides customized software for clients and says it can handle properties of any size, whether it be a small vacation rental or a huge resort. It’s definitely a quirky company: their ad (video embedded at the link) mimics the famous “The Most Interesting Man in the World” commercials by Dos Equis. Pros. Can be cloud- based or installed on Windows. Live online or in- person training available. Offers 2. 4/7 support with a live rep. Cons. Because it is customizable, some reviewers noted that setup can be complex and time- consuming.
Cost. RDP offers two pricing options. The first is an on- premise purchase model, which is $1. If you want to spend less money up front, RDP offers a web- based model that starts at $5. Maestro PMS ranks 1.
Maestro is designed for the cloud, and brings 2. POS. Maestro aims to simplify things, enabling hotel managers to run everything from one dashboard. Pros. Can be hosted on the cloud or installed on Windows. Lots of features are available a la carte, which is good for smaller hotels with unique needs. Maestro PMS provides excellent support, according to reviews.
Integrated mobile housekeeping app. Cons. One reviewer indicated there is a steep learning curve with the software.